Registration FAQ

From the registration page, select the “Register” button and follow the steps through the online registration process. You will be able to select your type of pass, the day and any additional options during four easy steps. VISA or MasterCard are the only accepted methods of payment (exceptions apply for exhibitors or other group registrations).

Please refer to the “Passes and prices” overview to check out what you receive with each pass. Note that the exhibition visitor pass does not include access to any of the conference sessions, unless separate conference session tickets are purchased (max. 2 per person).

You need to access your registration account to upgrade your pass and book additional options. The link to your online registration account is included in your confirmation email. If you cannot find your confirmation email, please contact [email protected].

From the registration page, select the “Register” button and follow the steps through the online registration process. You will be able to select your type of pass, the day and any additional options during the four steps. VISA or MasterCard are the only accepted methods of payment (exceptions apply for exhibitors or other group registrations).

Please refer to the “Passes and prices” overview to check out what you receive with each pass.
Note: A conference delegate pass also allows access to the exhibition halls.

You need to access your registration account to upgrade your pass and book additional options. The link to your online registration account is included in your confirmation email. If you cannot find your confirmation email, please contact [email protected].

The EWEA 2014 Conference secretariat will be communicating the relevant discount codes by email to the eligible contacts. For more information, please contact: [email protected]

A dedicated press registration will be available by January 2014 in the “Media & press” section of the website. Registration for accredited journalists is free of charge. A proof of this status will be requested during the registration process.

Exhibitor staff passes can be ordered via the exhibitor registration account in the “Exhibitor Zone“. You will be able to redeem there your free passes allocated per sqm booked, as well as purchase additional passes and options.

For specific questions, please contact Aleksandra Nowak: [email protected]

Are you registering 10 or more attendees? You can choose the “group booking” button on the registration page. Please take into account that you will receive only one invoice for the whole group and not an individual invoice for every member of your group. If you need individual invoices then you will need to make individual registrations.

Special offer for EWEA Members: EWEA member companies registering a group of 10, 20 or 30 4-day conference delegates may profit from a special discount. In order to benefit from this discount, please register your group by contacting the EWEA 2014 Registration Secretariat, [email protected], directly to apply for the discount.

Names need to be specified at the time of registration. However, substitutions and name changes will be accepted until up to 3 weeks before the event. For more details please refer to the EWEA 2014 registration terms and conditions.

The bank details are indicated on your pro forma invoice, as well as in the EWEA 2014 registration terms and conditions.

Your pro forma and final invoices will be available via your online registration account, which you can access via the link provided in your registration confirmation email.

Yes, EWEA members benefit from 30% discount on their passes. Your membership will be verified via the company name drop-down list in the EWEA member registration page. Please note only companies that have paid their 2014 EWEA membership fees are eligible to this discount. For more information, please contact [email protected]. Kindly note that an administrative delay of one week is required between the signature of a new membership contract and upload of the new member company’s name to the registration system.

EWEA issues visa invitation letters only after the registration is completed and payment made. If you have completed these steps, you may download your visa invitation letter from your registration account.

Payment by credit card (VISA / MasterCard) is the only payment option accepted for individual registrations. Bank transfer is available for group registrations and exhibitor staff only.

Registration to the EWEA’s events falls into the exception foreseen at the art 52 a) of the EU VAT directive 2006/112/CE:

“Article 52: The place of supply of the following services shall be the place where the services are physically carried out:
(a) (…), scientific, educational, (…) or similar activities, including the activities of the organisers of such activities and, where appropriate, ancillary services; (…)”

In consequence and event if your organisation is VAT registered, EWEA asbl/vzw has to request to pay for local VAT for any registration.

If the invoiced organisation is EU VAT registered, the paid VAT (part or all) can be claimed back via your local VAT authorities. More information is available under the title “Cross-border refunds of VAT in the EU” of this European Commission web page. If the invoiced organisation is located outside the European Union, please find more info under the title “Non-EU businesses” of this European Commission web page.

Badges or vouchers will not be sent out prior to the event. Please print your confirmation email with your unique bar code. Onsite at the venue, this bar code will be scanned and your badge and vouchers will be automatically printed.

After you have completed online registration, you will immediately receive a confirmation email including the link to your online registration account, your payment receipt and invoice. Should you not receive this email, please contact [email protected].

Subject to the EWEA 2014 registration terms and conditions, you may substitute conference or exhibition registrations as per the indicated instructions and deadlines.

Please go to your online registration account, which you can access via the link mentioned in your confirmation email.

Subject to the EWEA 2014 registration terms and conditions, you may cancel conference delegate registrations as per the indicated instructions and deadlines. Exhibition visitor registrations may not be cancelled. However, name changes are permitted via the online registration account.

The EWEA 2014 Annual Event is a business congress. For safety reasons, access for children under the age of 18 is not permitted.

Yes, onsite registration opens on the day before the event starts.

Registration opening hours:

Note: Exhibitors only will be able to pick up their badge/materials as from 08:00 on Sunday 9th March 2014.